shipping & returns
shipping policy
â‘ Standard shipping, please allow 2 to 4 weeks after order is placed to receive tracking info via email.
â‘ Priority shipping, please allow 1 week after order is placed to receive tracking info via email.
â‘ Yes, I ship internationally! Items shipped inside the US, will be cheaper as that's where I'm located. The shipping cost is calculated at checkout and determined by the weight of goods being purchased.
â‘ I am not responsible for any damaged or lost packages once shipped. Although in the case that a product happens to get damaged or break during travel, please contact me and I will try to work with you on a solution.
â‘ If you have any questions about your order please email me owner@raphismadeit.com
return & exchange policy
â‘ As a one person small business, I am not able to do returns or exchanges. Please read through product descriptions and measurements.
â‘ Please note that for upcycled pieces, slight imperfections may be found due to their second hand nature. This is in effort to use sustainable practices and guarantee uniqueness.
â‘ Also note, each item is handmade so slight imperfections may be inevitable.
â‘ If you have any extra questions email me! If you are not happy with your order please don't hesitate to reach out to me, as I am happy to try and fix it. Thank you!